REDUCTION IN TRANSFERS

Our clients average a 40% reduction in the need for transfers to a higher level of care vs. in-person care

  • At one large LTACH chain, the national Medical Director reported a 50%+ reduction in RTAs.
  • In the first month after launch, a rural hospital cut its Neurology-related transfers by 50%.
  • A SNF achieved an 82% reduction in send-outs over using our proprietary clinical program.
“I can’t stress enough that Access Physicians has expanded our ability to take care of sicker patients. We form bonds with these families, and Access Physicians allows the patient to stay closer to home. Instead of having to drive to the city and navigate some big hospital, they can get that same treatment here. It’s a win-win situation for everyone.”
— ICU Director
“Before we rarely kept high risk patients, all were transferred out. Now with Access Physicians we have these capabilities and access to expertise, which is better for the patient and easier on the family. Telemedicine has allowed us to save lives.”
— Chief Nursing Officer

COST SAVINGS

Through telemedicine, facilities can save more than 30% on physician coverage costs vs. traditional in-person coverage.

 

  • LTACHs who move from in-house coverage to our physician services via telemedicine can save more than $220,000 per facility within 12 months.
  • A SNF with 70-bed census saved $160,000 by avoiding 144 send-outs in one year.
“Because Access Physicians has given us the ability to instantly connect the patient and the family to the doctor, when the family is available, via telemedicine, families are able to make the right care decisions. This instant connectivity has allowed us to have conversations at the right time, which we’ve seen dramatically improve the satisfaction level of families and help us keep patients in our hospitals.”
— Market CEO

PATIENT SATISFACTION

9 out of 10 patients would recommend Access Physicians to a family member or friend. 

 

  • Our Patient Net Promoter Score is currently 84. Any NPS above 50 is considered to be excellent. By comparison, the Health Insurance Industry average NPS for last year was 12.
  • Qualitatively, patients report feeling more listened to, more included in decision making and that they had more time to get their questions answered.
“Access Physicians has been the most effective initiative in improving satisfaction from all levels of care, with an immediate impact.”
— Chief Clinical Officer
“I feel our community is blessed and fortunate to have these extraordinary physicians in our local area! I do my best in spreading the news to the community that Access Physicians are here. Thank you so much for helping me feel better!”
— Patient
“My ICU nurses were very complimentary of Access Physicians. They mention things like: exceptionally easy to work with, awesome, very pleasant, and the families said they are wonderful. WOW!”
— ICU Director